Customer Service



To make an enquiry please complete the form below and a Customer Service representative will be in contact with you shortly.

For New Zealand enquiries please click here, for United Kingdom enquires please click here.



ENQUIRY

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Customer Service Brand Product Warranty Complaint Other

Email Phone / Mobile Mail

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HOW CAN WE HELP?

Our website provides answers to many questions quickly and easily. Simply visit the links below for more information.


WARRANTY INFORMATION

For more information on the Kincrome ‘Lifetime' Warranty or How To Make A Claim.


CARE & MAINTENANCE

For more information on how to care & maintain your tools correctly.


SAFE TOOL & EQUIPMENT PRACTICE

For more information on how to use your tools and equipment correctly.


FREQUENTLY ASKED QUESTIONS [FAQ’S]

For answers to questions relating to general or product enquiries our FAQ’s can help you.


PRODUCT SUPPORT

For after sales support including ‘How To’ and ‘Repair & Maintenance’ Videos or to download Manuals and other documentation.


‘ASK THE EXPERTS!'

For product and technical enquiries we can help you.


CUSTOMER SERVICE

For general and sales enquiries our Customer Service Centre can help you.


CUSTOMER SERVICE CENTRE:

1300 657 528
1300 556 005


Head Office (Australia):

Kincrome Australia Pty Ltd
3 Lakeview Drive
Caribbean Business Park
Scoresby Victoria 3179
Australia


New Zealand:
For general and sales enquiries please click here.

United Kingdom:
For general and sales enquiries please click here.